PRIVACY POLICY

At EXHALI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, and subscribe to our SMS updates. By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you make a purchase.

1.2 SMS Subscription: When you subscribe to our SMS updates, we may collect your phone number to send you marketing and transactional messages. You can opt-out of these messages at any time by following the instructions provided in the messages.

1.3 Website Usage Information: We may collect non-personal information such as your IP address, browser type, and device information when you visit our website. This information helps us improve our website and enhance your user experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders.
  • Sending order updates, shipping notifications, and tracking information.
  • Sending promotional offers, newsletters, and marketing messages via SMS or email (if you have opted in).
  • Analyzing website usage and trends to improve our services.
  • Responding to your inquiries and providing customer support.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us with order processing, payment processing, and marketing campaigns.
  • Legal authorities when required by law or to protect our rights and the safety of others.
  • Business partners and affiliates for marketing and promotional purposes (with your consent).

4. Your Choices

You have the following rights regarding your personal information:

  • You can review, update, or delete your account information by logging into your account.
  • You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the emails.
  • You can opt-out of SMS updates at any time by replying "STOP" to the SMS message.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a revised policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@exhali.us.

By using our services, you acknowledge that you have read and understood this Privacy Policy.